Sampada Mayekar
The agency should listen to both sides impartially, mediate calmly, and offer a fair solution. If needed, they should replace the maid without blame and ensure the worker is not mistreated or left without support.
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Purnima Panchal
Agencies should offer basic training in:
Housekeeping (cleaning, laundry, kitchen hygiene), Child or elderly care (if applicable), Workplace etiquette and communication, Personal hygiene and safety practices, This helps maids feel confident and perform better in their roles.
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Jayashree Naik
Agencies should help with safe travel, arrange clean accommodation, and offer orientation on the new environment. Providing emotional support and emergency contact numbers also helps maids feel secure and cared for in unfamiliar settings.
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Archana Lambole
A fair contract should clearly mention:
Job responsibilities, Working hours and weekly offs, Salary and payment terms, Living conditions (for live-in roles), Duration and notice period, It should be signed by both employer and maid to ensure mutual agreement.
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Chitra Milind Hire
Ensuring worker welfare builds trust, reduces dropouts, and enhances the reputation of the agency. When maids feel respected and supported, they are more likely to stay longer, work better, and represent the agency professionally.
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