In today’s busy world, many families face the challenge of taking care of elderly or recovering patients at home. Whether it’s an aging parent, a bedridden relative, or someone recovering from surgery, professional patient care is often needed—but providing it personally around the clock can be difficult.
That’s where maid agencies offering patient care services come in. They help you find trained, compassionate, and trustworthy caregivers who can ensure your loved ones get the attention they deserve.
If you're planning to hire patient care from a maid agency, here’s a step-by-step guide to help you make the best choice.
1. Understand What Patient Care Services Include
Patient care from a maid agency may involve:
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Assisting with mobility and exercises
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Bathing, dressing, and toileting support
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Feeding or meal assistance
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Monitoring medication schedules
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Providing companionship and emotional support
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Managing hygiene and changing diapers/linens for bedridden patients
Always ask the agency for a clear list of services offered by each caregiver.
2. Choose the Right Type of Caregiver
There are different types of patient caregivers:
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General caregiver: Trained in basic hygiene and elderly support
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Bedridden care helper: Experienced in lifting, cleaning, diapering, and feeding
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Post-operative care assistant: Can handle medication schedules and support healing
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Certified nursing attendant (CNA): Trained in basic medical tasks under doctor supervision
Choose based on the specific medical and personal needs of the patient.
3. Check the Caregiver’s Experience and Background
When speaking to the agency:
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Ask for caregivers with at least 1–2 years of experience
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Confirm if they’ve handled similar patient conditions (e.g., stroke, dementia, paralysis)
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Request ID proof, police verification, and reference checks
A reliable agency should provide this information upfront.
4. Decide Between Live-In vs. Part-Time Care
Depending on your needs:
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Live-in care is suitable for 24/7 attention, especially for bedridden or high-risk patients
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Day-shift or night-shift care works well if you need help only during specific hours
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Hourly caregivers are ideal for short-term or lighter needs
Discuss the schedule with the agency to find the most practical and affordable option.
5. Discuss Salary, Duties, and Time Off Clearly
Before finalizing, make sure to:
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Agree on monthly salary or per-shift rates
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Discuss daily tasks in detail
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Confirm weekly offs, public holiday policy, and overtime compensation
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Sign a written agreement to avoid confusion later
Transparency ensures long-term satisfaction for both sides.
6. Observe the Caregiver During Trial Period
Many agencies offer a trial period of 2–5 days. During this time, watch for:
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How well they interact with the patient
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Hygiene habits and attention to detail
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Patience, communication, and professionalism
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Willingness to adapt to your family’s routine
Your loved one should feel safe and respected in their presence.
7. Keep Open Communication with the Agency
Choose an agency that:
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Provides backup caregivers in emergencies
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Offers replacement support if things don’t work out
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Is available for feedback and check-ins
Reliable agencies care about both the family and the caregiver’s well-being.
Conclusion
Hiring patient care from a maid agency is not just about filling a job—it's about trust, safety, and compassion. With the right approach and a responsible agency, you can ensure your loved one gets quality care while you find peace of mind.
Take time to assess, communicate, and observe, and you’ll find the right caregiver to make your patient’s life more comfortable and dignified.
At Bookmybai, we go through an extensive shortlisting process to make sure that the worker deployed at your home is a perfect choice for you. We have maids, cleaners, nanny, babysitter, cook, chef, patient caretaker, senior citizen caretaker available for you and your family whether you want a part time, full day or 24 hours live in maid. We do an elaborate background check to make sure that the person is not only reliable but also trusted.
If you have a requirement for a domestic helper for your family, you can be rest assured that we will give our 100% to make sure that your entire hiring process is hassle free.
We are not just a maid agency or a maid bureau near your house. We are your partners